Terms and Conditions

1. Introduction

These Terms and Conditions govern the use of the GIDA Premium Housing Enterprise platform (“GIDA”, “we”, “our”, “us”) and all services provided through our website and applications. By accessing or using our services, you agree to be bound by these Terms.

2. Services

GIDA provides property listings, housing rentals, hotel booking services, and related property support services. We act as a facilitator between users and property owners or service providers.

3. Eligibility

You must be at least 18 years of age to use our services or complete payments through our platform.

4. User Responsibilities

• Provide accurate and complete information
• Use the platform only for lawful purposes
• Respect property owners, agents, and service providers

5. Payments & Fees

All payments are processed through secure third-party payment providers such as Flutterwave.

• Administrative Fee: GIDA Premium Housing Enterprise charges a 2% non-refundable administrative fee on the total transaction amount (including rent/sale price and additional fees) for all transactions processed through the platform.
• Tax Obligations: Property owners and agents are solely responsible for their own Value Added Tax (VAT) and other tax obligations. GIDA does not collect or remit VAT on behalf of property providers.
• GIDA does not store sensitive payment information on its servers.

6. Pricing and Availability

Prices and availability of properties are subject to change without notice. GIDA does not guarantee continuous availability of any listing.

7. Cancellations and Refunds

Cancellations and refunds are governed strictly by our Refund Policy. Users are advised to review the Refund Policy before making payments.

8. Limitation of Liability

GIDA shall not be liable for losses, damages, or disputes arising between users and property owners, or from inaccuracies in third-party listings.

9. Chat Compliance and Conduct

To ensure a safe and professional environment, users must adhere to our Chat Compliance Rules when using our communication tools:

• Professionalism: Respectful and truthful communication is required.
• In-Platform Only: All payments must be completed within the platform to maintain protection and refund eligibility.
• Escrow & Inspection: Payments are held securely until inspection is completed.
• Monitoring: Conversations are recorded to resolve disputes and support investigations.
• Account Responsibility: You are responsible for all actions taken through your account.

Violations may lead to account suspension, fund restrictions, or denial of refund requests.

10. Intellectual Property

All content, branding, and materials on this platform are the property of GIDA Premium Housing Enterprise and may not be used without prior written consent.

10. Termination

GIDA reserves the right to suspend or terminate access to its services where these Terms are violated.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the applicable jurisdiction of operation.

12. Contact Information

Email: gidapremiumhousing@gmail.com
Phone: +234 813 659 3992